Privacy policy
Last updated: September 2026

FLINT respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, make a booking, contact us or sign up to receive news and updates from FLINT.

Who we are
FLINT is an independent restaurant based in Wellswood, Torquay.
Business name: [LEGAL BUSINESS NAME]
Trading name: FLINT
Address: [FULL BUSINESS ADDRESS]
Email: [EMAIL ADDRESS]
Telephone: [TELEPHONE NUMBER]

For the purposes of UK data protection law, the business named above is the data controller responsible for your personal information.

Information we may collect
Depending on how you interact with us, we may collect:

• Your name

• Email address

• Telephone number

• Information you provide when making a restaurant booking

• Information you provide when contacting us

• Your marketing preferences

• Technical information about how you use our website, such as device, browser and website usage information

• Any other information you choose to provide to us

Please avoid sending sensitive personal information unless it is necessary for us to provide the service you have requested.

How we use your information
We may use your personal information to:

• Manage restaurant enquiries and reservations

• Respond to questions or requests

• Provide information about FLINT and our services

• Send newsletters and marketing communications where you have chosen to receive them

• Maintain and improve our website

• Keep our website secure

• Meet our legal and regulatory obligations

• Manage our relationship with customers and website visitors

Our lawful basis for using your information

Under UK data protection law, we must have a lawful reason for using personal information.

Depending on the circumstances, we may rely on:
Contract
Where processing is necessary to provide a service you have requested, such as managing a restaurant reservation.
Consent
Where you have actively chosen to receive marketing communications or agreed to certain optional cookies.
Legitimate interests
Where it is reasonably necessary for running and improving our business, responding to enquiries, maintaining website security or understanding how our website is used, provided those interests do not override your rights.
Legal obligation
Where we need to process information to comply with a legal or regulatory requirement.
Newsletter and marketing

If you subscribe to the FLINT newsletter, we will use the contact details you provide to send you news, seasonal menu updates, events and other information about FLINT.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Your decision to unsubscribe will not affect any other services you receive from us.

Restaurant bookings
If you make a restaurant booking, we may collect information needed to manage your reservation, such as your name, contact details, party size, booking time and any information you choose to provide with the booking.
If FLINT uses a third-party booking provider, your information may also be processed by that provider in accordance with its own privacy terms.

How we share your information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate FLINT and the website, including:

• Website hosting and management providers

• Restaurant booking providers

• Email and newsletter providers

• IT and technical support providers

• Professional advisers where required

• Authorities or regulators where required by law

Our website is currently built and hosted using Wix, which may process website and contact information on our behalf.

International transfers
Some technology providers may process or store information outside the UK.
Where personal information is transferred internationally, appropriate safeguards should be used in accordance with UK data protection law.
How long we keep your information
We will only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or reporting requirements.
Marketing information will normally be retained until you unsubscribe or ask us to remove your details.

Your rights
Depending on the circumstances, UK data protection law gives you rights over your personal information, including the right to:

• Ask for access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain uses of your information

• Ask for certain information to be transferred

• Withdraw consent where we rely on consent

To exercise any of these rights, contact us using the details above.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.

Cookies
Our website may use cookies and similar technologies to provide essential website functions, remember preferences and understand how visitors use the website.
Where consent is required, non-essential cookies should not be placed until the visitor has made a clear choice. Visitors should also be able to change their cookie preferences.
Further information is available in our separate Cookie Policy.
Links to other websites
Our website may contain links to third-party websites or services.

FLINT is not responsible for the privacy practices of those websites, and we recommend reviewing their privacy information separately.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services or legal requirements.
The latest version will always be published on this website.

Contact us
If you have any questions about this Privacy Policy or how FLINT uses personal information, please contact:
FLINT
[FULL ADDRESS]
[EMAIL ADDRESS]
[TELEPHONE NUMBER]